Was quick n really pleasant
Was quick n really pleasant
Everything went smoothly and I received my car earlier than anticipated.
Staff have been polite and efficient. Keeping me up to date with progress (I wait for my vehicle as it's a mobility car)
No complaints. The whole process for seamless
Everything was done as it should and kept well informed
The staff were great.
Very slick operation, particularly in the current circumstances. Only small thing if would add that wash and vacuum of car was not great, however to be fair I've noticed this at the last few services of cars.
Mark was patient, informative and helpful. He always replied to emails promptly, answered all my questions fully and kept me informed at all stages. Ali's video handover and actual handover on cocollection day were fantastic-so enthusiastic.Thankyou!
Dealt with Fairbairn Mini for all my cars.
Thought the valet service could have been a bit more thorough
No problems and everyone very helpful at Harry fairbairn giffnock
Very nice, professional service
Very friendly, knowledgeable & helpful staff, easiest purchase I've ever made when buying a new car
Pleasant and easy to deal with, and a smooth, quick handover.
Excellent service with car delivered in a timely manner. Kept informed of process
I found Kay to be so helpful, patient and happy to help...no matter the time of my emails she was always quick to respond!
PRODUCT CONSULATANT HANDLED MY SALE PERFECT -- ALL QUESTIONS ANSWERED AND CAR READY ON TIME AS PROMISED-- EXCELLENT
Smooth and easy.
It was fast and efficient and I had already signed everything and watched the handover video but the staff were still helpful with any questions that I had at the centre.
The staff at the centre are absolutely wonderful. We were sent a video to show us the car the day before we picked it up which was a wonderful surprise. We dealt with Martina and Haig, both of whom are fantastic, so friendly and incredibly helpful.
Friendly staff very helpful kept me up to date with progress had a full report emailed to me and the car was valeted and immaculate on collection
I had gone to another MINI dealership and didn't find the staff overly friendly and accommodating but Harryfairn Giffnock was the complete opposite. I was kept informed of the progress of my car and pick up was smooth.
Well informed of issues and an easy process
Everything was handled smoothly, within covid restrictions.
Very easy service, even with COVID. Was sent a video prior to picking my car up so I knew the basics.
friendly reception kept informed of progress given cost beforehand
Always professional and helpful
Friendly and work carried out no issue.
Everything was done to my satisfaction
Great customer service.
Was in and out of service dept quickly, car was immaculate when I got it back.
Very fast, smooth and happy experience. Actually much better doing the experience during lockdown than previously, took a fraction of the time and had me driving off the forecourt much quicker.
Professional courteous friendly
Expert knowledge and friendly
Kept up to date with what was happing with my car. Txt and video sent to my phone.
Great set up knowledgable friendly staff
Pleasant and respectful staff with endless patience and understanding who ensured my complete satisfaction before completing the purchase process
Staff excellent and friendly ... explained everything in detail
Every member of staff I encountered were terrific.
Great service throughout the whole process and given the extra touch with Prosecco and chocolate covered strawberries??!
This is the 9th time I have purchased a car from this centre. The service is excellent and always hassle free. The staff are welcoming and courteous. Lovely thank you of Prosecco and chocolate covered strawberries from the sales manager and his team.
I think as very satisfied with the service at Harry Fairborn. I really like the video by the technician who is carrying out the work on your car.
All works clearly explained
Everything performed to satisfaction
Have been a regular customer for years. Very friendly, knowledgeable, helpful staff. Excellent service.
I'm a Sales Manager and thought the service Rachel Wright provided was both personal and professional. She made the buying process very easy and enjoyable. Superb follow up and answered every question. Difficult with a pandemic. Magic!
Great experience Lauren could not do enough to help and was very knowledgeable
Everything was done as expected.