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Customer Reviews.

service

5

Was quick n really pleasant

28 April 2021

sales

5

Everything went smoothly and I received my car earlier than anticipated.

28 April 2021

service

5

Staff have been polite and efficient. Keeping me up to date with progress (I wait for my vehicle as it's a mobility car)

27 April 2021

service

5

No complaints. The whole process for seamless

20 April 2021

service

5

great service

20 April 2021

service

5

Everything was done as it should and kept well informed

20 April 2021

service

5

The staff were great.

20 April 2021

service

4

Very slick operation, particularly in the current circumstances. Only small thing if would add that wash and vacuum of car was not great, however to be fair I've noticed this at the last few services of cars.

16 April 2021

sales

5

Mark was patient, informative and helpful. He always replied to emails promptly, answered all my questions fully and kept me informed at all stages. Ali's video handover and actual handover on cocollection day were fantastic-so enthusiastic.Thankyou!

15 April 2021

sales

5

Dealt with Fairbairn Mini for all my cars.

14 April 2021

service

4

Thought the valet service could have been a bit more thorough

12 April 2021

sales

5

No problems and everyone very helpful at Harry fairbairn giffnock

10 April 2021

sales

5

Very nice, professional service

10 April 2021

sales

5

Very friendly, knowledgeable & helpful staff, easiest purchase I've ever made when buying a new car

06 April 2021

sales

5

Pleasant and easy to deal with, and a smooth, quick handover.

06 April 2021

sales

5

Excellent service with car delivered in a timely manner. Kept informed of process

05 April 2021

service

5

I found Kay to be so helpful, patient and happy to help...no matter the time of my emails she was always quick to respond!

04 April 2021

sales

5

PRODUCT CONSULATANT HANDLED MY SALE PERFECT -- ALL QUESTIONS ANSWERED AND CAR READY ON TIME AS PROMISED-- EXCELLENT

01 April 2021

sales

5

Smooth and easy.

31 March 2021

sales

5

It was fast and efficient and I had already signed everything and watched the handover video but the staff were still helpful with any questions that I had at the centre.

30 March 2021

sales

5

The staff at the centre are absolutely wonderful. We were sent a video to show us the car the day before we picked it up which was a wonderful surprise. We dealt with Martina and Haig, both of whom are fantastic, so friendly and incredibly helpful.

28 March 2021

service

5

Friendly staff very helpful kept me up to date with progress had a full report emailed to me and the car was valeted and immaculate on collection

28 March 2021

sales

5

I had gone to another MINI dealership and didn't find the staff overly friendly and accommodating but Harryfairn Giffnock was the complete opposite. I was kept informed of the progress of my car and pick up was smooth.

27 March 2021

service

5

Well informed of issues and an easy process

26 March 2021

service

4

Everything was handled smoothly, within covid restrictions.

24 March 2021

sales

5

Very easy service, even with COVID. Was sent a video prior to picking my car up so I knew the basics.

23 March 2021

service

4

friendly reception kept informed of progress given cost beforehand

23 March 2021

service

5

Always professional and helpful

23 March 2021

service

5

Friendly and work carried out no issue.

23 March 2021

service

5

Everything was done to my satisfaction

22 March 2021

sales

5

Great customer service.

20 March 2021

service

5

Was in and out of service dept quickly, car was immaculate when I got it back.

20 March 2021

sales

5

Very fast, smooth and happy experience. Actually much better doing the experience during lockdown than previously, took a fraction of the time and had me driving off the forecourt much quicker.

18 March 2021

sales

5

Professional courteous friendly

14 March 2021

sales

5

Expert knowledge and friendly

14 March 2021

service

5

Kept up to date with what was happing with my car. Txt and video sent to my phone.

14 March 2021

sales

5

Great set up knowledgable friendly staff

12 March 2021

sales

5

Pleasant and respectful staff with endless patience and understanding who ensured my complete satisfaction before completing the purchase process

12 March 2021

sales

5

Staff excellent and friendly ... explained everything in detail

12 March 2021

sales

5

Every member of staff I encountered were terrific.

12 March 2021

sales

5

Great service throughout the whole process and given the extra touch with Prosecco and chocolate covered strawberries??!

12 March 2021

sales

5

This is the 9th time I have purchased a car from this centre. The service is excellent and always hassle free. The staff are welcoming and courteous. Lovely thank you of Prosecco and chocolate covered strawberries from the sales manager and his team.

12 March 2021

service

5

I think as very satisfied with the service at Harry Fairborn. I really like the video by the technician who is carrying out the work on your car.

10 March 2021

service

3.5

All works clearly explained

09 March 2021

service

5

Everything performed to satisfaction

08 March 2021

service

5

Have been a regular customer for years. Very friendly, knowledgeable, helpful staff. Excellent service.

08 March 2021

sales

5

I'm a Sales Manager and thought the service Rachel Wright provided was both personal and professional. She made the buying process very easy and enjoyable. Superb follow up and answered every question. Difficult with a pandemic. Magic!

04 March 2021

sales

5

Very helpful

03 March 2021

sales

5

Great experience Lauren could not do enough to help and was very knowledgeable

28 February 2021

service

5

Everything was done as expected.