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Customer Reviews.

sales

4

Following a traumatic period with my previous Approved Used Mini, the Mini Centre were very helpful in helping me return this and order my New Mini.

19 November 2019

service

5

kept up to date.

19 November 2019

sales

4

No mats in car

18 November 2019

service

4

The staff helped as much as possible. However we were sold a Mini with only 1 key from Mini Dundee and the new key which was sent to us has been locked. The situation had still not been resolved.

18 November 2019

service

5

all was well

17 November 2019

sales

5

Mark was genuine, detailed and helpful.

15 November 2019

service

4

Felt job could have been done bit quicker. Was much longer than originally stated

15 November 2019

service

5

The woman that helped me was fantastic, she was super friendly and helpful and made the whole experience stress free. She actually spoke to me like a friend as opposed to a stranger which was appreciated

11 November 2019

service

5

We experience a very high level of customer service with reminders ahead of checking in the car and updates through the day. Stephanie strived to ensure that all my needs were met.

09 November 2019

sales

5

Professional and friendly service all round. Lovely staff who could not be more helpful.

09 November 2019

sales

5

Great service for the sales staff

08 November 2019

service

5

Normally I am completely satisfied. However my car had been in for work not long ago and I was disappointed that something else occurred a few days later. It's a Driving School car I have and I lost a days wage on an update that could have been don

07 November 2019

service

4

Had a problem with courtesy car but they fixed it and everything else was great

07 November 2019

service

5

Was looked after by everyone who I spoke to, friendly professional service

02 November 2019

sales

5

Jonathan chivers was excellent in every respect.

01 November 2019

service

5

I found the staff to be very friendly and welcoming, the amenities for waiting appointments were very good.

29 October 2019

service

4

Swift service

29 October 2019

sales

5

Met every agreement/milestone with professionalism and a feeling of it being personal.

25 October 2019

sales

5

No issues whatsoever.

25 October 2019

sales

5

Best service I've had and I've had a few cars from different dealerships. I'd always wanted a mini and got the best deal, was very happy.

22 October 2019

service

3

Dissatisfied with conflicting information, had to return car to garage again as fault not fixed . I was then told of further faults when my key was read ... apparently that's not the case now as data updated ? Bought car 10 weeks ago not happy

19 October 2019

sales

5

Mini centre was fab and helped me out with moving things quickly

18 October 2019

service

4

Got what I needed

16 October 2019

sales

5

The whole experience was simple, straightforward and enjoyable. The staff we encountered were all knowledgeable and friendly and weren't at all pushy. Very pleased.

16 October 2019

service

5

helpful and fast service

15 October 2019

service

4.5

Friendly service and likes the technicians explanation of the work needed on the car. Didn't like that I had to call to find out when the car would be ready and had to speak to multiple people before getting to the right person

15 October 2019

service

5

great customer service and information up to date with service progress

13 October 2019

sales

5

They were excellent to deal with. Very pleasant experience and made everything smooth.

12 October 2019

service

4

Excellent communication from staff. Smooth and easy drop off/collection. Only thing I would say is that the clean wasn't very good afterwards. only outside of car was washed, would have been nice to get the inside done. Car was in for service & MOT.

12 October 2019

service

3

It took a bit of time for the repair to be carried out but when it was done it was ready earlier than promised and perfect 1st time.

12 October 2019

sales

5

staff were all very attentive.

08 October 2019

service

5

Service was outstanding

08 October 2019

sales

5

The staff at the mini centre were really helpful and friendly

08 October 2019

service

2.5

Even though my car was in getting warranty work done we had to pay 15 a day for a courtesy car.Then when we arrived home had a look at work done and noticed a piece of trim they had removed was flapping about.We then got quoted £500 for a service

08 October 2019

service

4

Very good service and explanation on what's been carried out on my car

04 October 2019

service

5

I arranged my service after receiving my reminder letter. When I arrived for this service (after traveling approx 25 miles) to be told that as I was covered by a service plan they couldn't carry it out as it was a day to early.

03 October 2019

service

5

Car was even returned to my home after having to leave it over night following MOT failure and subsequent repairs to brakes.

01 October 2019

service

5

Received a call to let me know car needed brake fluid change. Absolutely no problems with dealer.A good experience.

30 September 2019

service

5

No complaints

29 September 2019

service

5

They explained everything about my service and also sent a video

24 September 2019

sales

4.5

I could of had the car explained a little slower.

23 September 2019

sales

5

Very good service.

21 September 2019

sales

5

Purchase and delivery was straight forward.

19 September 2019

sales

5

Was very satisfied at the way the search for the car and colour I wanted was done.

18 September 2019

service

5

Couldn't fault how everything was done from start to finish. Excellent service

13 September 2019

service

5

Good service as always, work diagnosed and remedied by agreed time. Just a pity the car build quality is becoming troublesome, too many warranty claims.

12 September 2019

service

5

They were very helpful in accommodating our requests.

09 September 2019

service

4

Very happy with service only slightly disappointed with the valet as the boot was missed and dash was still quite dusty