Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Friendly informative staff ...regular updates on service and pick up time ...

09 November 2017

service

5

Helpful and friendly service

08 November 2017

service

5

AMAZING CUSTOMER SERVICE FROM START TO FINISH

07 November 2017

sales

5

Received good attention from sales rep who listened to my needs and delivered a solution in a timely and professional manner.

03 November 2017

service

5

Fast and efficient service

03 November 2017

service

5

I always receive good customer service. Never any issues.

02 November 2017

service

5

Freidnly staff, many reminders and care while waiting for my car

01 November 2017

sales

3

Lack of communication

28 October 2017

service

5

Very good customer service, can't fault them

27 October 2017

service

4

prompt attention

24 October 2017

service

3

got ther in the end but poor communications

19 October 2017

sales

5

5th car bought from Gary Linden..4 BMW's and 1 Mini...always looked after by him. I always enjoy going to get a new car from him.

17 October 2017

service

5

Treated very well and with respect.

17 October 2017

sales

5

Very knowledgeable salesman, Kenny, at Harry Fairbairn made the process totally painless.Kept up to date at each stage.

16 October 2017

service

5

The garage kept me in the loop as to what was happening to my car and basically couldn't have been anymore helpful with supplying my courtesy car etc

16 October 2017

service

5

Easy to book collect and return at convenient time

15 October 2017

sales

5

Easy straightforward transaction

13 October 2017

sales

5

On picking up the car, being shown all of the cars functions and thorough demonstration was superb from the team at Mini

13 October 2017

service

2

Customer communication is awful at Harry Fairbairn both on this occasion and previous occasions. Updates on progress are not timely. Despite minimal service requirements, updates are not given until at least 5pm and sometimes after closing.

10 October 2017

service

5

Work completed efficiently and in a timely fashion.

10 October 2017

sales

5

I find Harry Fairbairn MINI an excellent dealership.

10 October 2017

service

5

everything was done quickly and at a good cost

10 October 2017

service

3

Overpriced - however staff are good and helpful

10 October 2017

sales

5

Staff very helpful and whole buying experience was smooth and easy.

09 October 2017

sales

5

Laura had arranged for my car to be displayed inside with a bow on the bonnet. This was such a lovely thought and was greatly appreciated as this was my first car and added a special touch to the whole experience.

09 October 2017

sales

5

helpful courteous salesman (Jonathan Chiverton)

08 October 2017

service

5

Car booked in when requested and returned within promised time

08 October 2017

service

5

Kept up todate with progress and everything was fully explained to me car was ready before I expected a very clean, warm showroom and coffee whilst waiting All staff were smiling and welcoming Marco Branc was excellent at listening to customers

07 October 2017

service

5

Long standing relationship with this garage & so far they have always treated me & my husband very well.

06 October 2017

service

5

No issues

05 October 2017

service

1

The car had been booked in for recall work lasting approx 5days.During this time a service was carried out also mot was due according to BMW paperwork. The car was returned to me without mot and I was informed that the workshop was too busy to do MOT

05 October 2017

service

5

Everything was done quickly and efficiently.

04 October 2017

service

5

I was kept fully informed throughout the process

04 October 2017

sales

5

First time buying a brand new car, it was made very simple and enjoyable.

04 October 2017

service

5

Have customer service perfected

04 October 2017

sales

5

Nice place everything dealt with and answered promptly

03 October 2017

service

5

serviced on time.

03 October 2017

service

5

Kept up to date with time scales etc

03 October 2017

service

5

clean, pleasant and efficient

03 October 2017

service

4

everything conducted to completes satisfaction

02 October 2017

service

4

Great

30 September 2017

service

5

Very efficient service. They were very good at keeping me informed of progress when my car was being serviced.

29 September 2017

service

5

Good customer service

29 September 2017

service

5

Hassle free

28 September 2017

sales

5

Andrew Devlin was fantastic. Not pushy or overbearing but factual and genuine. I will definitely be back to buy future cars.

28 September 2017

service

5

Very helpful, friendly staff especially Andrew!

27 September 2017

service

5

Always offered tea or coffee, great selection of cars to browse and plan my next purchase! Showroom immaculate, prompt answering of calls, perfect location for me too.

27 September 2017

service

3

I was not offered assistance in getting back after dropping car off. Nor was I asked if I required a courtesy car. Either option would have been helpful.

27 September 2017

service

5

Collecting my vehicle and promptly returned. Was kept up to date on progress during and after service. I was very impressed by the members of your team with whom I came into contact.

26 September 2017

sales

5

Fast efficient service