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Customer Reviews.

sales

5

Staff very good and talked me through everything.

12 April 2018

sales

5

I was always kept updated throughout the process of ordering my new car.

12 April 2018

sales

5

This car was a replacement for my stolen mini. From start to finish Mini couldn’t have been more helpful and kept me in the loop

11 April 2018

sales

5

The staff are always very helpful, in particular Donna Ward, I always go back to her when getting a new car now.

11 April 2018

sales

3.5

Good efficient service

10 April 2018

service

4

Kindly picked up and returned car on same day for servicing in a courteous manner

10 April 2018

sales

5

I drove away with my mini within one day of purhasing it. Lauren’s service was absolutely outstanding, she made sure she found a deal that completely matched my needs and was very informative about the car.

10 April 2018

sales

5

Donna Ward was excellent, explained and assisted throughout the complete process

06 April 2018

service

4.5

Work nicely done, pleasant surroundings o wait in, courteous staff.

06 April 2018

sales

4

Would ben5 stars but the boot liner agreed in the deal was not there. They are ordering and we will press.

04 April 2018

service

1

Received better service and updates on the status of my vehicle from other garages.

04 April 2018

sales

5

Laura at Giffnock was just so helpful from start to finish She even emailed me to say she saw me driving around and how good my mini looked

04 April 2018

service

5

Great service, also loved getting my mini cleaned as an added bonus!

04 April 2018

service

5

Great service

03 April 2018

sales

5

Car met my expectations. Totally satisfied!

03 April 2018

service

5

Staff helpful

03 April 2018

sales

4

I half expected a bunch of flowers as I’ve had that from other dealers previously.

03 April 2018

sales

5

Jonathan kept in touch throughout the sales process. He was patient and accommodating when I was unable to pick the car up for a few days despite it being ready.

03 April 2018

service

2

Please see above. 5 weeks seems a very long time to repair the damage which I could have done at home in 2 days. Also a door seal was replaced as the passenger footwell was soaking wet. The jacking block was still not replaced, I will purchase myself

03 April 2018

service

5

Did the job on time. Polite, efficient staff.

30 March 2018

sales

5

Couldn't fault the sales rep.

30 March 2018

sales

4.5

Everything went well and timescale was good.

29 March 2018

sales

5

The salesperson was most helpful.

29 March 2018

service

5

Service was good, warranty checks carried out together with one concern i had. All done in the timescale agreed

28 March 2018

sales

5

Very friendly & knowledgable staff,even took the time to let me select an easy memorable reg numbernothing was too much bothervert good experience overall,first time ive had to purchase acar in years due to company car use

27 March 2018

service

5

DEALT WITH EFFICIENTLY, TOOK THE TIME I WAS TOLD IT WOULD TAKE AND I WAS KEPT INFORMED THROUGHOUT. I EVEN HAD IRN BRU AND SHORTBREAD WHILE WAITING!

27 March 2018

service

4

same as above; had to be rearranged twice

26 March 2018

sales

4

Sales girl Miss Kay Buchan at Mini Giffnock was great and very helpful.

26 March 2018

sales

5

Jonathan was an excellent help and the customer service was fantastic!

24 March 2018

service

5

communication very good

23 March 2018

service

5

Even with the one or two problems at the start with the car, I felt that the staff where more upset with it all than myself, they got to the bottom of it all and had it fixed in no time and I couldn't have asked for more.. but they went even further

21 March 2018

service

5

Got the car I wanted at a price I was happy to pay

21 March 2018

service

3.5

Again the issues were taken in board and I have been compensated to use for my next service

20 March 2018

sales

5

Great sales team, all work together to provide an excellent service at the Giffnock branch.

20 March 2018

sales

5

Very professional and helpful at all times.

17 March 2018

service

4

Out with not having the required tyre in stock all else was fine

16 March 2018

service

5

Can not fault anything.

16 March 2018

service

5

The service team are extremely competent and do a grand job.

16 March 2018

service

5

i feel like i was really taken care of

16 March 2018

sales

5

Professional, knowledgeable sales member who answered all my questions, kept me informed of progress, explaining everything as we went along. Handover staff member was great.

15 March 2018

sales

5

The whole buying experience was superb. George's knowledge of the mini range and his patience helping my wife select the colour and navigate the options was first class.

14 March 2018

service

5

Everything was straight forward

13 March 2018

sales

5

All staff extremely professional, nothing was too much to ask, I have actually been back since with a query and staff more than happy to help. Lauren has been excellent, a real asset to you!

13 March 2018

service

5

The staff we’re really friendly and helpful and my car was cleaned inside and out

11 March 2018

sales

5

I was welcomed warmly, Had latte and shortbread whilst dealing with Laura McMurdo and it was a seemless efficient transaction and she also went the extra mile for me

10 March 2018

service

4

Not a full 10 out of 10 because I did have to take the car back to get something sorted which had supposedly already been sorted, but which wasn't.

09 March 2018

service

5

Very easy to book in

09 March 2018

service

5

because the showroom is ideally placed for access for me and wife

08 March 2018

service

5

I was very satisfied with the service I was given, a courtesy car was delivered to my workplace. I was kept up to date with the details of my repair by Lisa who was very pleasant, efficient and helpful. Lisa is a credit to your company.

07 March 2018

service

5

Customer service excellent & delivered car when finished